Quality Control

Security Patrol Services conducts Employee Evaluations on all personnel as well as daily post inspections that allow our Operations Manager to make necessary changes or provide additional training.

SPS regularly sends each client a Service Evaluation questionnaire. This gives our clients a chance to critique our Security Officers, Supervisors, Dispatchers, Post Procedures, Management and even our Billing Procedures. This evaluation helps us to better serve our clients needs.

SPS utilizes pagers, two-way radios, cellular phones and conventional phone so our management staff is available anytime through our local 24 hour Dispatcher.